Postcode lookup service has resumed normal service. Many thanks for your patience.
Posted Feb 10, 2026 - 10:49 GMT
Monitoring
We have implemented a fix with the postcode lookup service and normal service has resumed. Many thanks for your patience.
Posted Feb 09, 2026 - 19:57 GMT
Update
We have identified the cause and are continuing to work to resolve this with our third party supplier. Please monitor this page for further updates. Many thanks for your patience.
Posted Feb 09, 2026 - 11:49 GMT
Update
We are continuing to work to resolve this and will provide more updates next week.
Posted Feb 06, 2026 - 16:18 GMT
Identified
We are aware of an issue affecting our postcode lookup service due to a problem with our third-party supplier. We are working to resolve this as quickly as possible. In the meantime, you can add address records manually to progress an enquiry and use the DMS as normal. Thank you in advance for your patience, The Clickers.