Postcode Look Up Service
Update - We are continuing to work to resolve this and will provide more updates next week.
Feb 06, 2026 - 16:18 GMT
Identified - We are aware of an issue affecting our postcode lookup service due to a problem with our third-party supplier. We are working to resolve this as quickly as possible.
In the meantime, you can add address records manually to progress an enquiry and use the DMS as normal. Thank you in advance for your patience, The Clickers.
Feb 05, 2026 - 12:40 GMT

About This Site

This page shows the service availability of Click Dealer's products and solutions.

If you have any queries, or have a question about your account, please contact our Clickers on 01782 478220 or email help@clickdealer.co.uk

Uptime over the past 90 days. View historical uptime.
ClickWeb Operational
90 days ago
100.0 % uptime
Today
ClickDMS Operational
90 days ago
100.0 % uptime
Today
ClickBuy Operational
90 days ago
100.0 % uptime
Today
ClickEngage Operational
90 days ago
99.99 % uptime
Today
ClickIdentity (Login) Operational
90 days ago
100.0 % uptime
Today
ClickMedia+ App Operational
90 days ago
100.0 % uptime
Today
Click Public API Operational
90 days ago
100.0 % uptime
Today
Mail Servers Operational
90 days ago
100.0 % uptime
Today
Mail Server (A) Operational
90 days ago
100.0 % uptime
Today
Mail Server (B) Operational
90 days ago
100.0 % uptime
Today
Mail Server (C) Operational
90 days ago
100.0 % uptime
Today
Heart Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Other - Third Party Partial Outage
90 days ago
99.0 % uptime
Today
Autotrader Connect Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 8, 2026

No incidents reported today.

Feb 7, 2026

No incidents reported.

Feb 6, 2026
Intermittent DMS & Web Connectivity
Resolved - This incident is now resolved.

Many thanks for your patience
Feb 6, 12:37 GMT
Monitoring - Normal service has now resumed, and we will continue to monitor.
Many thanks for your patience
Feb 6, 12:15 GMT
Investigating - We are currently investigating intermittent connectivity issues with DMS & Website.

We’ll update this page with further information when available.

Please monitor this page for further updates.
Feb 6, 11:59 GMT
Feb 5, 2026
Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026
Email Delivery To Hotmail & Live Email Addresses
Resolved - This incident has been resolved.
Jan 28, 14:31 GMT
Monitoring - Microsoft have taken action to unblock the impacted instance but can take 24-48 hours to fully take effect. We will continue to monitor.
Jan 28, 08:51 GMT
Identified - We have identified the cause and raised a ticket with Microsoft to resolve as this is outside of Click Dealer's control. We would recommend you maintain active communication with your customers who have a hotmail/live email address to ask for an alternative email account for them. You could temporarily use an alternative business email address to send emails to hotmail.co.uk and live.co.uk.
Jan 27, 15:39 GMT
Investigating - We are currently investigating an issue affecting the ability to send emails to hotmail.co.uk and live.co.uk email addresses affecting a small number of dealers using our mail services. We have submitted a high priority ticket to Microsoft and we will provide an update as soon as possible.

We would recommend you maintain active communication with your customers who have a hotmail/live email address to ask for an alternative email account for them. You could temporarily use an alternative business email address to send emails to hotmail.co.uk and live.co.uk.
Jan 27, 09:29 GMT
Planned Maintenance - Email Server
Completed - The scheduled maintenance has been completed.
Jan 28, 04:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 20:00 GMT
Scheduled - We will be conducting scheduled maintenance on our email server starting Tuesday 27th January, from 8pm to 4am.

Any emails sent or received during this time should be reattempted once the maintenance has finished.

Thank you for your patience and understanding.
Jan 27, 15:41 GMT
Jan 27, 2026
Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

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