All Systems Operational

About This Site

This page shows the service availability of Click Dealer's products and solutions.

If you have any queries, or have a question about your account, please contact our Clickers on 01782 478220 or email help@clickdealer.co.uk

ClickWeb Operational
90 days ago
99.99 % uptime
Today
ClickDMS Operational
90 days ago
100.0 % uptime
Today
ClickBuy Operational
90 days ago
100.0 % uptime
Today
ClickEngage Operational
90 days ago
100.0 % uptime
Today
ClickIdentity (Login) Operational
90 days ago
100.0 % uptime
Today
ClickMedia+ App Operational
90 days ago
100.0 % uptime
Today
Click Public API Operational
90 days ago
100.0 % uptime
Today
Mail Servers Operational
90 days ago
99.88 % uptime
Today
Mail Server (A) Operational
90 days ago
100.0 % uptime
Today
Mail Server (B) Operational
90 days ago
99.53 % uptime
Today
Mail Server (C) Operational
90 days ago
100.0 % uptime
Today
Heart Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Other - Third Party Operational
90 days ago
99.56 % uptime
Today
Autotrader Connect Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 21, 2026

No incidents reported today.

May 20, 2026
Resolved - This incident has been resolved.
May 20, 15:12 BST
Monitoring - Microsoft have taken action to unblock the impacted instance but it can take 24-48 hours to fully take effect. However, after completing tests we are able to successfully send to the accounts previously affected. We will continue to monitor for the next 24-48 hours
May 19, 19:13 BST
Update - We are currently communicating with Microsoft to resolve this issue and will provide further updates as soon as we can.

We recommend you maintain active communication with your customers who have a office/hotmail/live email address to ask for an alternative email account for them. You could temporarily use an alternative business email address to send emails to office.com hotmail.co.uk and live.co.uk.

Many thanks for your patience

May 19, 08:23 BST
Identified - We have identified the cause and raised a ticket with Microsoft to resolve as this is outside of Click Dealer's control. We would recommend you maintain active communication with your customers who have a office/hotmail/live email address to ask for an alternative email account for them. You could temporarily use an alternative business email address to send emails to office.com hotmail.co.uk and live.co.uk.
May 18, 09:25 BST
Investigating - We are currently investigating an issue affecting the ability to send emails to office.com, hotmail.co.uk and live.co.uk email addresses affecting a small number of dealers using our mail services. Our engineering team are investigating this as high priority and we will provide an update as soon as possible.
May 18, 09:24 BST
May 19, 2026
May 18, 2026
May 17, 2026

No incidents reported.

May 16, 2026
Resolved - This incident has been resolved.
May 16, 18:44 BST
Update - We are continuing to work on a fix for this issue.
May 15, 11:30 BST
Identified - We're aware of an issue affecting some third party calculators. Our team are actively investigating and working on a resolution.
May 15, 11:30 BST
May 15, 2026
May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.